That's customer service!

  • cary
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That's customer service!

10 Mar 2006 09:03
#29849
As per my earlier thread, I was having an exhaust leak issue on my MAC 4-1 header... called MAC, talked to a tech guy and they are going to overnight me a mounting kit specifically for my bike, no charge, they didn't even ask me where it came from. I know they aren't considered to be high end pipes, but this experience really impressed me as to how they take care of their customers.

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  • Mcdroid
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Re: That's customer service!

10 Mar 2006 10:09
#29873
These are the stories we like to hear! It's nice to know that support does exist for some of the materials we buy.
Michael
Victoria, Texas

1982 GPz750
1977 KZ1000A
1978 KZ1000A
1982 GPz1100
1975 Z2A

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  • wiredgeorge
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Re: That's customer service!

10 Mar 2006 10:32
#29882
Do you have a link for the MAC web site?
wiredgeorge Motorcycle Carburetors
Mico TX
www.wgcarbs.com
Too many bikes to list!

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  • cary
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Re: That's customer service!

10 Mar 2006 11:00
#29890
Their site is MAC Performance . Evidently, it seems that although this pipe is the correct one for the bike, it is a one size fits all for bigbore UJM's. They make a spacer and gasket kit for the individual applications, something my ebay seller neglected to mention or include. Oh well, everything will be fixed soon.

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  • indykaw77
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Re: That's customer service!

10 Mar 2006 12:08
#29900
Dont ya just luv a happy ending????:)
Kawasaki Motorcycles...because cars lean th wrong way!

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  • MDawnz1
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Re: That's customer service!

10 Mar 2006 15:51
#29958
I guess my opinion of MAC just went up a few clicks
1974 Z1a, still 903

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